Virtual Lean Healthcare Training
Our Virtual Live Lean Healthcare
Certificate program includes 5 weeks of
interactive, instructor-led sessions plus
self-paced online training and homework
assignments in between sessions and one on one
coaching. This interactive program will translate
lean strategies, methods, and tools and their application to
achieve the Triple Aim of the nation’s health
care reform efforts. This hands-on
certificate program will emphasize planning
and implementing improvement throughout the health care continuum including ambulatory and administrative processes, beyond the inpatient settings, using lean tools
and methods such as Strategy Deployment, Value Stream Mapping, 5S,
Continuous Flow and Pull, and A3 Problem
Upon completion, participants will receive a
Lean Healthcare certificate (Certified Lean
For self-paced, online version of this lean healthcare certificate
program, click here
. If you would like to bring this
program on-site to your facility, contact us
Lean Healthcare Certificate (Instructor Led Live Virtual
||Course Introduction / Introduction to Lean and the Seven Wastes
||Team Facilitation & A3 Problem Solving
||Value Stream Mapping / Flow and Pull
||Daily Kaizen and Kaizen Events
||Strategy Deployment / Lean Transformation
||Two 1:1 Remote Coaching Sessions for each participant
In between each session, participants will
complete assigned self-paced online audio/visual
modules, videos, readings, and homework assignments.
Scroll down for full list of topics covered.
To view a 2 minute video and
learn more about how our virtual training works, click here.
Fall 2020 Dates: To Be Scheduled
Time: 10:00am - 12:00pm PDT (1:00pm - 3:00PM EDT)
Zoom / Your Home or Office
Instructor: Darren Dolcemascolo
Provider/Program approved by the California Board of Nursing, License # CEP16798
for 24 contact hours.
Price: $695 (early registration-
30 Days Prior) / $795 (regular registration)
Discounts: Groups of 4 or
more receive 20% off
Please see our refund
Lean Healthcare Learning Objectives
At the end of the three-day training program, the participants will be able to:
Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
Understand the Lean Transformation Model from Strategy Deployment to Daily
Identify 8 types of wastes in health care organizations.
Create a Value Stream Map for a clinical and administrative processes in the health care setting.
Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
Understand the steps to planning and facilitating a kaizen event.
Apply Team Facilitation techniques to facilitate improvement activities.
Use the PDCA/PDSA methodology for A-3 problem solving.
Use basic problem solving tools including 5 Why's, Fishbone/Cause and
Effect Diagram, Process Map, and Pareto Chart.
Use the Improvement Kata and Coaching Kata for Daily Kaizen.
Select appropriate measurement for success.
Lean Healthcare Certificate Program Outline
Lean and Healthcare
8 types of waste for Healthcare (Clinical and Administrative)
Strategy Deployment Process and Metrics
Value Stream Mapping
Current State Mapping Techniques and Team Exercise
Future State Mapping Techniques and Team Exercise
Team Facilitation Techniques and Exercise
Kaizen Events Planning and Facilitation
A3 Problem Solving Process
Other Problem Solving Methods including Six Sigma DMAIC
Basic Problem Solving Tools for Root Cause Analysis
Daily Kaizen Utilizing the Improvement Kata
Lean Coaching Techniques / Coaching Kata
Kaizen Tools for Healthcare
Work and Process Observation / Standardized Work
5S: Creating an Organized Work Environment
Kanban and Materials Management
To return to our Training page, click here.