Lean Leadership and A3 Problem Solving: Coaching and Facilitating Improvement


The Lean Leadership program will address the role of leaders within a lean organization including executive management, middle management, and front line supervision. Lean leadership is different from traditional MBA-style management; in lean thinking, people are not to be managed. Instead processes are managed and people are given the direction and skills to achieve the strategy of an organization. The management team must create the right environment or culture to make this happen.

This program includes 2 days of interactive, instructor-led training covering topics such as strategy deployment (aka hoshin kanri, hoshin planning, or policy deployment), Daily Kaizen, A3 Problem Solving and Reporting, Facilitating Improvement Activities, and Coaching for Improvement. This program is for leaders and change agents within healthcare, manufacturing, or service organizations. A certificate of completion for Lean Leadership is given at the end of the program.

Lean Leadership and A3 Problem Solving: Coaching and Facilitating Improvement (2 Days)
Spring Dates: February 15-16, 2017

Time: 8:30am - 4:30pm

Location: Doubletree Club Hotel Orange County Airport, 7 Hutton Centre Drive, Santa Ana, CA

Instructor: Darren Dolcemascolo

Price: $895 (early registration by 12/31/16) / $995 (regular registration)

Price includes books, materials, and lunch at instructor-led sessions.


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Lean Leadership Program Outline
  • Lean Leadership Principles
  • Creating a Culture of Continuous Improvement and Daily Kaizen to Achieve Vision and Goals
  • Roles and Responsibilities within the Lean Enterprise
  • Strategy Deployment / Hoshin Planning: Aligning Purpose, People, and Process
  • Leader Standard Work
  • Team Facilitation
  • Coaching Improvement: Improvement Kata using PDCA (Plan Do Check Act) or PDSA (Plan Do Study Adjust)
  • A3 Problem Solving and Reporting
  • Value Stream Management
  • Kaizen Events / Rapid Improvement Events