Lean Healthcare Certificate Program (Online)

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Our self-paced online lean healthcare certificate program covers all of the topics our classroom version covers and results a certificate of completion. The format includes audio-visual presentation, case studies / readings, and test completion. And, like our classroom version, students will have the ability to contact the instructor with questions, requests for feedback on ideas and case exercises, and advice on projects. The program also provides students with multiple templates that they can modify to suit their own needs.

The program is self-paced and up to 12 months are allotted to complete it.  Provider approved by the California Board of Nursing, License # CEP16798 for 24 contact hours.



Instructor: Darren Dolcemascolo

Provider approved by the California Board of Nursing, License # CEP16798 for 24 contact hours.

Price: $499 (Discounted pricing is available for groups. Contact us).

System Requirements: Internet (broadband), Microsoft Excel, Microsoft Word, Adobe Acrobat Reader.  We have converted all of our audio visual content to mp4 video; therefore, the training can run on nearly any device that can handle mp4 video (phone, tablet, PC, Mac).




Lean Healthcare Learning Objectives
Upon completion of the program, the participants will be able to:
  • Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
  • Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
  • Understand the Lean Transformation Model from Strategy Deployment to Daily Kaizen
  • Identify 8 types of wastes in health care organizations.
  • Create a Value Stream Map for a clinical and administrative processes in the health care setting.
  • Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
  • Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
  • Understand the steps to planning and facilitating a kaizen event.
  • Apply Team Facilitation techniques to facilitate improvement activities.
  • Use the PDCA/PDSA methodology for A-3 problem solving.
  • Use basic problem solving tools including 5 Why's, Fishbone/Cause and Effect Diagram, Process Map, and Pareto Chart.
  • Use the Improvement Kata and Coaching Kata for Daily Kaizen.
  • Select appropriate measurement for success.

  • Lean Healthcare Certificate Topics Covered
  • Lean Healthcare Concepts
  • 7 Wastes
  • Value Stream Mapping
  • Operational Stability
  • Standardized Work
  • Leveling Work (Heijunka)
  • 5S Visual Workplace
  • One Piece Flow / Continuous Flow
  • Workcell Concept / Collaborative Care Model
  • Replenishment and Sequential Pull Systems
  • FIFO Flow
  • Mistake Proofing
  • Team Facilitation
  • Five Why's
  • Fishbone Diagram
  • PDCA (Plan Do Check Act) / PDSA (Plan Do Study Act/Adjust)
  • A-3 Problem Solving
  • Six Sigma / DMAIC Process
  • Kaizen Events / Rapid Improvement Events
  • Policy Deployment
  • Lean Metrics
  • Implementation Strategy
  • Lean Culture and Organizational Issues

  • NOTE: If you would prefer to pay by purchase order/check (U.S. customers only) or if you have a group and would like a quote, please contact us or call us at 760-692-2404 (or toll free 866-559-5598) x31.

    To return to our Lean Training Online page, click here.